Privacy Policy

  1. 1. General Provisions

    1. 1.1. This policy governs the collection and processing of personal data in the online store of Hõbeehe OÜ.
    2. 1.2. Data controller: Hõbeehe OÜ, registry code 16915546, address: Uue-Kallase, Lemsi village, 88002 Kihnu Parish, Pärnu County.
      Email: info@alvarumbjewelry.com, phone: +372 59114151.
    3. The processing of personal data is carried out in accordance with the EU General Data Protection Regulation (GDPR) and the laws of Estonia.
  2. 2. Processed Data

    • First and last name
    • Phone number
    • Email address
    • Delivery and billing address
    • Payment details (processed via Montonio)
    • Purchase history
    • IP address and website usage data (via cookies)
  3. 3. Purposes and Legal Basis of Processing

    • Order fulfilment and delivery (contractual basis)
    • Customer relationship management (legitimate interest)
    • Compliance with accounting obligations (legal obligation)
    • Development of the online store and improvement of user experience (legitimate interest)
    • Marketing activities (based on consent)
  4. 4. Data Sharing

    1. Data is shared with partners including Montonio, courier and transport companies, and the accountant.
    2. Partners ensure the security of personal data.
  5. 5. Data Retention

    • Order data: up to 2 years
    • Accounting data: retained for the period required by law
    • Marketing data: until consent is withdrawn
  6. 6. Customer Rights

    The customer has the right to:

    • receive information about the processing of their personal data
    • access their personal data
    • request correction or deletion of their personal data
    • restrict the processing of personal data
    • object to the processing of personal data
    • withdraw consent
    • file a complaint with the Andmekaitse Inspektsioon (aki.ee)
  7. 7. Cookies

    1. The online store uses cookies to improve user experience and collect statistical data.
    2. Users may disable the storage of cookies in their browser settings.
  8. 8. Amendments

    The privacy policy may be updated from time to time, and any changes will be published in the online store.